Customer care
Return & Refund Policy
30-Day Return Window
Request a return within 30 days of receiving your item by emailing [email protected] with your order number and reason. Obtain authorization and the return instructions before shipping.
Ordinary Returns
For a change-of-mind return, items must be unworn, unwashed and in their original condition, without stains or customer-caused damage. Include the original packaging and any original tags supplied with the item.
Damaged, Defective or Incorrect Items
Contact us with your order number and a description of the issue; photos can help us assess it. Ordinary change-of-mind condition requirements do not prevent a claim for an item that arrived damaged, defective or incorrect. We will arrange an appropriate resolution and cover necessary return shipping for our error, damage or a defect.
Return Shipping and Fees
Customers pay return shipping for change-of-mind returns. foormethiik covers return shipping for incorrect, damaged or defective items. No restocking fee applies.
Authorized Return Address
126 Rue Leon Gambetta, 59174 La Sentinelle, France. Please contact us and obtain authorization before sending a return.
Refunds
After the return is assessed and the refund approved, funds will be returned automatically to the original payment account within 10 calendar days. Contact [email protected] if you need help checking a refund.